Work with User and Account Security Features

evalink talos provides built-in security mechanisms to protect user accounts and control platform access. Administrators can enforce two-factor authentication (2FA), restrict access to trusted IP addresses, and monitor user activity through audit logs.

These features help prevent unauthorized access, ensure compliance with internal security policies, and provide transparency into operator activity.

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There are several measures you can take in case a particular user account is compromised.

For details, see section Actions in Case Your Account Is Compromised.

Configure Multi-Factor Authentication for evalink talos

By default, 2FA is disabled for evalink talos. Users with Admin permissions can configure it on the company level. Currently evalink talos supports 2FA through one of the authenticator apps.

To configure 2FA:

1. Navigate to Company > Settings > Security

2. Move the Multi-Factor Authentication toggle to Enabled

3. Make sure you have one of the following apps installed on your mobile phone:

   • Authy by Twilio
   • Auth0 Guardian
   • Google authenticator

4. In the dialog pop-up window, check the box confirming that you have installed an authenticator app

5. Follow the instructions on your authenticator app

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Once you have configured 2FA for your company, you can reset it or disable it only by submitting a ticket with evalink talos Helpdesk.

Configure IP Address Whitelist

You can specify trusted IP addresses or IP address ranges if your Internet provider uses dynamic IP adresses from which your operators can log into evalink talos.

To add whitelisted IPs:

1. Navigate to Company > Settings > Security

2. Move the IP Address Whitelist toggle to Enabled

3. In the Whitelisted IPs field, type necessary IP addresses and / or ranges, separated by commas.

4. Click Save

Working with Audit Logs

Audit Logs provide a chronological record of user actions within evalink talos, including logins, logouts, and access to system resources. Administrators can use these logs to monitor operator activity, investigate incidents, and ensure compliance with internal security policies.

You can access Audit Logs on the Global, Site Group and Site level.

To access the audit logs:

1. On a Company level, navigate to Company > Audit Logs

2. On a Site Group level, navigate to Site Groups > [Site Group] > Audit Logs

3. On a Site level, navigate to Sites > [Site] > Audit Logs

The figure below shows audit logs for a Company level.

You can filter logs by date, user, action type, and scope for detailed analysis.

Audit logs on the company level include all the logs, including site and site group logs. You can view log in and log out events only at on the company level.

Site Group and Site audit logs reflect entity specific events only. These events may include:

• Site or Site Group access
• Creation or deletion of various site configurations, such as contacts, schedules, virtual receivers, Alarm Dispatcher etc.
• Updates for various site entities and configurations