Connect a TNA to evalink talos

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To ensure a proper connection, turn on the TNA device only after finishing all steps described in both Enable Virtual TNA Receiver Globally and Configure Virtual TNA Receiver for a Site.

To establish the connection between a TNA and evalink talos, you need to enable the Virtual TNA Receiver integration and configure it for a site within your company.

Enable Virtual TNA Receiver Globally

To enable Virtual TNA Receiver on a global level:

1. Go to Company > Integrations

2. Scroll to the Virtual TNA Receiver and click add Add Integration

   The configuration dialog opens. The toggle is set to Integration Enabled automatically.

   The figure below shows the Virtual TNA Receiver first-time enabling process:

3. Click Submit

Configure Virtual TNA Receiver for a Site

You can configure one or several TNA Virtual Receiver instances for any site within your company.

When an instance is properly configured, evalink talos can receive and process incoming alarms. In addition, if the systems connected to the TNA support it, evalink talos can also send commands and data to them.

To configure a Virtual TNA Receiver instance for a site:

1. Go to Sites > [site] > Receivers > tab

2. Click on the Add a Virtual Receiver button and select Virtual TNA Receiver from the list

   A Virtual TNA Receiver configuration dialog opens:

   

3. In the Receiver section, enter the MAC address of your TNA device

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   You can find the MAC address on your TNA device and its packaging. The first six digits are the same for all devices, so they are already pre-entered in the evalink talos configuration. You need to type the remaining digits, copying them from your TNA device.

4. Select the Alarm Definition profile from the dropdown menu

   You can find detailed lists of all available Alarm Definition sets on the Company > Settings > Alarms page.

5. Select a serial channel encoding format

   By default, evalink talos uses Windows-1252 format.

6. Select a message converter

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   Message converters are pre-configured per company by evalink talos team and depend on particular customer requirements.

7. Select the SLA (Service Level Agreement) option to be used

   SLA DP3 (3m, 25h) is selected by default. For details on setting up SLA options for a Virtual Receiver, see section Direct Connection Monitoring > Set SLA for a Virtual Receiver.

8. In the Info section, you can enter the information about your TNA setup and connected devices. All fields are optional. The Firmware and Manufacturer fields are populated automatically after the first connection to the TNA is established.

9. Click Submit

10. Turn on the TNA device

You can create more instances of Virtual TNA Receiver by clicking the add Add Receiver button.

Troubleshooting

If the connection to the TNA was not established, consult your IT department to make sure the following IP addresses and ports are accessible from within your network depending on your region:

Access Type	Europe	Asia/Pacific	America
Key Server Access	91.240.18.20:9233	91.240.18.21:9233	91.240.18.22:9233
Primary Ethernet Access	91.240.18.20:9223	91.240.18.21:9223	91.240.18.22:9223
Primary Mobile Access	91.240.18.20:9243	91.240.18.21:9243	91.240.18.22:9243
Secondary Ethernet Access	91.240.19.20:9223	91.240.19.21:9223	91.240.19.22:9223
Secondary Mobile Access	91.240.19.20:9243	91.240.19.21:9243	91.240.19.22:9243

In evalink talos, you can view your region by navigating to Company > Settings > Subscription

Note that the connection between the TNA and evalink talos is established using TCP.

For Ethernet connection, a TNA is configured to connect using a DHCP server by default. If you would like to use a static IP address, you need to configure it on the TNA Web Server. For more information, see the section Configure Ethernet.

For Mobile connection, ensure the antenna is properly attached to the TNA and the SIM card is inserted without an active PIN code. Additionally, double-check for any network signal issues and ensure the TNA is within range of a cellular tower. For more information, see the section Configure Mobile.