Advanced Operations with Dynamic Contacts
Find out how to use Dynamic Contacts in workflows in evalink talos. Find out about common use cases for Dynamic Contacts, such as reaching out to people in various geographical locations, differentiated by a ZIP code, etc.
Contacts Overview
Learn about contacts, Contact Lists, Contact Roles and contact overrides.
Dynamic Contacts Overview
Find out how to create, configure, delete and perform other operations with Dynamic Contacts in evalink talos.
Manage Contact Roles
Know how to create, edit, or delete a Contact Role and how to use it in a global workflow.
Operations with Contacts
Know how to create, edit, or delete contacts, specify the contact details, assign Contact Roles to contacts, and understand the contact availability status.
Operations with Dynamic Contacts
Find out how to create, configure, delete and perform other operations with Dynamic Contacts in evalink talos.
Site, Site Group, and Global Workflows
Understand how workflows created on higher hierarchy levels (site group or global workflows) behave when an alarm comes in for a site. Know the rationales for creating higher-level workflows and understand how evalink talos roles are used in these workflows.
Use of Roles
Learn how Status Roles, Schedule Roles and Contact Roles are used in workflows and how they are resolved to particular values when the workflow runs.