Access Levels

The TNA Web Server uses 4 access levels to control user permissions. When you open the TNA Web Server, you are assigned Access Level 1 by default. The access to higher levels requires a dedicated password.

An overview of the access levels and their description is as follows:

Access Level	Permissions
Access Level 1	Access to basic functions, indications and notifications without authentication.
Access Level 2	Access to information through the operation mode and simple function tests.
Access Level 3	Access to commissioning, maintenance functions, and enabling integrations.
Access Level 4	Access to software updates and device actions.

To change the TNA Access Level, do the following:

1. On the TNA Web Server, click on Access Level near TNA Mode or choose Access Level from the settings icon at the top right of the page

   The Access Level tab opens.

2. Click the Switch to Access Level [Level] button

3. In the dialog that opens, type the access level password

4. Click Switch

info

You can obtain all level passwords from your system administrator or by creating a ticket to our support team using the evalink helpdesk.

You have 3 attempts to enter the correct password. If all attempts fail, the Access Level section is locked for 90 seconds.

Provided that you have access to levels 2 and 3, you can change their default passwords using the Change Password option for the level.

Resetting or restoring default passwords can be done only after a factory reset.

In case you forgot the password for levels 2 or 3, please create a ticket to our support team using the evalink helpdesk.

Level 4 grants full permissions for configuring and administering your TNA device. The password for this level is hardcoded and can't be changed from the TNA Web Server.